No Refund & Return Policy
At Stemgevity, we’re dedicated to enhancing your vitality and well-being with high-quality wellness solutions. Due to the nature of our products, all supplement sales are final. For health, safety, and quality reasons, opened or used bottles cannot be returned or refunded. We strongly recommend reviewing product details carefully before purchase.
Cancellation Policy
For any changes or cancellations, please reach out within 24 hours of placing your order. After this period, your order will move into processing, and we may not be able to modify or cancel it. If a cancellation request is successfully made within the 24-hour window, it will be processed accordingly.
Final Sale Policy (No Returns)
Our wellness supplements are consumable products. Once an order has been shipped or a bottle has been opened, returns and refunds are not permitted. This policy is in place to ensure the highest standards of safety and hygiene for all customers. Shipping fees (if applicable) are non-refundable.
If you have any questions about a product before purchasing, we encourage you to contact us via our Contact Us page so we can assist you in making an informed decision.
Damaged Items
We take extra care in packaging to prevent damage during transit. Items are considered damaged only if they arrive defective or physically broken. Minor dents, scuffs, or cosmetic imperfections to outer packaging that do not affect the product inside are not classified as damage. If your item arrives damaged, please contact us within 48 hours of delivery for assistance.